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Scheduled Maintenance Notice - Tuesday, July 28th at 4:00 PM

Please be advised that we will be performing maintenance on this website on Tuesday, July 28th starting at 4:00 PM Central time.
The website may experience downtime and/or service interruption.  We recommend you refrain from placing orders during this time.

Thank you for your cooperation and understanding as we work to improve our services.  This alert will go away once maintenance is complete.

Customer Help

Training Resources:

  • Training Packet: Where do I start? Dive into this meticulously designed PDF packet; it’s your go-to for all essential training materials, find it online here [Website Link Here].

To register an account, you need:

  1. Your Username
  2. Your Current Password
  3. A valid email that can receive emails from external sources.
  4. Please whitelist the following email addressee [email protected]
    • Notifications, registrations, and user approvals will be sent from this no-reply address.

Got questions? We’re here for you! Email us at [email protected] or call 515-281-4700. Remember to include a callback number and specify that you have a question about the Shop Portal Upgrade.

Questions

What are the password requirements?
  • Secure passwords should:
    • Be at least 8 characters long
    • Have at least 1 uppercase and 1 lowercase letters.
    • Have at least 1 number and 1 symbol - #, $, !, etc.